Chief Marketing Officer
First Pacific Group, Inc.Direct report to the CEO, running the entire marketing department. Development and implementation of a portfolio-wide growth strategy across 12 communities, overseeing 40% growth to more than 50 million in annual revenue. Operating procedures span digital lead generation, media, campaigns, events and PR.
- Prospect automation. Built and operate a fully automated Yardi and EliseAI pipeline covering inquiry, qualification, tour scheduling and follow-up with no human interaction, converting 38% of prospects.
- Centralized leasing. Moved leasing off the properties and into a small, cloud-based central team that covers all 12 communities, replacing a far larger on-site staff of leasing agents while handling the full lead-to-lease journey remotely.
- Applied AI. Designed in-house tools on the Claude API, including a portfolio marketing command center, a market-aware rent pricing advisor, an automated payables processor and an employee support center with AI ticket summaries, all unified behind a single sign-on hub.